General Information
Q: Why is REACH switching to a new ordering platform?
A: We’re switching to a new ordering platform to provide a more streamlined and user-friendly shopping experience for our customers. This new system will make it easier for you to order your Good Food Box and Frozen Meals.
Ordering Process
Q: How do I place an order on the new platform?
A: Select the items you wish to purchase, add them to your cart, and proceed to checkout.
Q: Has the ordering process changed with the switch to the new platform?
A: The core ordering process remains the same. However, the new platform provides a more intuitive and seamless experience.
Payment Options
Q: What payment methods are accepted on the new platform?
A: We accept PayPal, credit cards, and e-transfers through the new platform. You can also pay at the door for Frozen Deliveries.
Q: Can I still pay at the door for Frozen Deliveries?
A: Yes, you can still pay at the door for Frozen Deliveries. This option remains available even with the switch to the new platform.
Account and Security
Q: Do I need to create a new account on the new platform?
A: At the time of your first purchase, you will be required to create an account. This information helps us track how many people we are providing these services to and other valuable statistics on how our programming is affecting Regina and surrounding areas. You will not be required to create an account after the first time.
Q: Is my personal and payment information secure on the new platform?
A: Yes, the new platform uses advanced security measures to protect your personal and payment information. Your privacy and security are our top priorities.
Customer Support
Q: Who do I contact if I have issues with my order?
A: If you encounter any problems or have questions about your order, please contact our team at info@reachinregina.ca or by phone at 306-347-3224.
Q: Will customer support be available during the transition?
A: Yes, our team will be available to assist you throughout the transition and beyond. Simply email, call, or message us on Instagram or Facebook, and we’ll be ready to help you.
Delivery and Pickup
Q: Are there any changes to delivery or pickup options?
A: No, our delivery and pickup options remain the same. You can choose the most convenient option during the checkout process on the new platform.
Q: How will I know when my order is ready for pickup or delivery?
A: You will receive a confirmation email with all the necessary details once your order is processed.
Miscellaneous
Q: Are there any new features on the new platform?
A: Yes, the new platform offers several new features, including improved navigation, faster checkout, and better mobile compatibility.
Did you know that having access to nutritious meals can significantly improve the quality of life for seniors and those with busy lifestyles? At REACH, we understand the importance of healthy, delicious meals, and we’re here to make your dining experience easier and more enjoyable through our Frozen Meals program, similar to other Meals on Wheels programs.
Discover Our Frozen Meal Program
Our Frozen Meals program offers a variety of over 30 single-serve meals, each available for just $8.50. Whether you are a senior, a busy professional, or simply someone looking for convenient dining options, our meals are perfect for you. And the best part? We offer free delivery for orders over $59, ensuring that you get your meals delivered right to your doorstep without any hassle. Check out our brochure to see the full list of offerings.
Perfect for Seniors and Busy Lifestyles
Our meals on wheels are crafted to meet the nutritional needs of seniors, providing balanced nutrition that supports healthy aging. For those with busy schedules, our meals are a lifesaver, offering a quick and nutritious option without the need for extensive preparation. Our menu caters to a variety of dietary needs, ensuring that everyone can find something they love.
Quality and Nutrition You Can Trust
At REACH, we prioritize quality and nutrition in our Frozen Meals program. Our meals are made with fresh, high-quality ingredients and are designed to be both delicious and nutritious. Each meal is carefully prepared to ensure that it meets the dietary needs and taste preferences of our clients.
Easy Ordering and Free Delivery
Ordering from REACH’s Frozen Meals program is simple and straightforward. Visit our website, choose your favorite meals from our extensive menu, and place your order. With free delivery on orders over $59, enjoying our meals has never been easier. Click HERE to order online, or give us a call at our office to place your order.
Hear From Our Satisfied Customers
Don’t just take our word for it—hear what our customers have to say! Helen, a regular client, shares, “I recently had knee surgery and am not able to stand yet to prepare my meals and am very thankful for this service.” John, another satisfied customer, adds, “REACH’s Frozen Meals program provides meals that are not only tasty but also extremely convenient. After being in an accident, and staying at Wascana Rehabilitation Centre, I don’t have much space to prepare meals. This program allows me to stay within my dietary needs, and keeps my space comfortable.”
Get Involved with REACH
There are many ways to support REACH and our Frozen Meals program. Consider volunteering to help deliver meals or donating to support our program. Even purchasing Frozen Meals yourself helps support our programming. Your involvement makes a significant difference in the lives of those we serve.
FAQs
How do I place an order?
Visit our website, browse our menu, and place your order online. For assistance, you can also call our office.
What dietary needs do your meals cater to?
Our meals cater to a variety of dietary needs, including low-sodium, low-calorie, low-fat, and vegetarian options.
Is there a minimum order amount for free delivery?
Yes, we offer free delivery for orders over $59.
Can I volunteer to help with meal deliveries?
Absolutely! We welcome volunteers and appreciate any support you can provide.