General Information
Q: Why is REACH switching to a new ordering platform?
A: We’re switching to a new ordering platform to provide a more streamlined and user-friendly shopping experience for our customers. This new system will make it easier for you to order your Good Food Box and Frozen Meals.
Ordering Process
Q: How do I place an order on the new platform?
A: Select the items you wish to purchase, add them to your cart, and proceed to checkout.
Q: Has the ordering process changed with the switch to the new platform?
A: The core ordering process remains the same. However, the new platform provides a more intuitive and seamless experience.
Payment Options
Q: What payment methods are accepted on the new platform?
A: We accept PayPal, credit cards, and e-transfers through the new platform. You can also pay at the door for Frozen Deliveries.
Q: Can I still pay at the door for Frozen Deliveries?
A: Yes, you can still pay at the door for Frozen Deliveries. This option remains available even with the switch to the new platform.
Account and Security
Q: Do I need to create a new account on the new platform?
A: At the time of your first purchase, you will be required to create an account. This information helps us track how many people we are providing these services to and other valuable statistics on how our programming is affecting Regina and surrounding areas. You will not be required to create an account after the first time.
Q: Is my personal and payment information secure on the new platform?
A: Yes, the new platform uses advanced security measures to protect your personal and payment information. Your privacy and security are our top priorities.
Customer Support
Q: Who do I contact if I have issues with my order?
A: If you encounter any problems or have questions about your order, please contact our team at info@reachinregina.ca or by phone at 306-347-3224.
Q: Will customer support be available during the transition?
A: Yes, our team will be available to assist you throughout the transition and beyond. Simply email, call, or message us on Instagram or Facebook, and we’ll be ready to help you.
Delivery and Pickup
Q: Are there any changes to delivery or pickup options?
A: No, our delivery and pickup options remain the same. You can choose the most convenient option during the checkout process on the new platform.
Q: How will I know when my order is ready for pickup or delivery?
A: You will receive a confirmation email with all the necessary details once your order is processed.
Miscellaneous
Q: Are there any new features on the new platform?
A: Yes, the new platform offers several new features, including improved navigation, faster checkout, and better mobile compatibility.
You may have heard an apple a day keeps the doctor away, but what happens when your apple starts looking like it needs a check-up? Fruits and vegetables are essential to receiving enough nutrients during the day. However, their short shelf life can make it difficult to eat them before they go bad!
We’re on a mission to supporting independence through accessible, affordable and nutritious food options and programs in our community. And we want to make sure you have all the tools to get the most out of your Good Food Boxes.
According to the U.S. Department of Agriculture (USDA), nearly 31% of the food we purchase ends up in landfills. Here are some tips on ways to extend the life of those fruits and vegetables that have found their way to the bottom of your veggie drawer.
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Regrow your scallions
Did you know you can regrow scallions? Scallions, or green onions, are incredibly easy to regrow. Save the white ends with the roots attached and place them in a glass of water. Keep the glass on a windowsill, and soon you’ll notice new green shoots sprouting. You can trim these as needed for garnishes, salads, and more, making scallions a virtually endless resource.
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Regrow celery in water
Don’t toss the base of your celery stalk! Instead, place it in a bowl of water and position it on a sunny windowsill. Within a few days, you’ll see new growth emerging from the center. This regrown celery can be used in your favorite recipes, providing you with a continuous supply of fresh celery.
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Regrow garlic in water
Garlic cloves can also be regrown by placing them in a small amount of water. After a few days, they’ll start to sprout green shoots, which are edible and can be used just like chives. Alternatively, you can plant the sprouted cloves in soil to grow full garlic bulbs.
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Build a broth with veggie scraps.
If you have a few different kinds of vegetables nearing their last days, consider transforming them into a hearty and nutrient-dense broth. You can eat broth on its own, or you can use it in recipes like soups, sauces, stews, chilis and casseroles. Not only can homemade broth be more flavorful than store-bought, but it can also be lower in sodium because you are in control of the seasonings.
Simple Broth Recipe
- Chop vegetables into large chunks.
- In a large pot, heat a tablespoon of oil, add in the chopped vegetables, and cook until soft.
- Season the veggies with your favorite seasonings.
- Pour water into the pot until the water covers the cooked veggies.
- Bring the water to a boil, reduce heat and simmer with the lid on for 50 minutes.
- Strain the broth using a colander and place the remaining liquid in a few shallow, sealable containers.
- Use immediately or refrigerate for up to 3 days and freeze for up to 6 months.
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Properly store your produce.
Different fruits and vegetables require different storage conditions. Proper storage is key to extending the life of your fresh produce. Leafy greens should be kept in airtight containers or bags with a paper towel to absorb excess moisture. Root vegetables like potatoes and carrots should be stored in a cool, dark place to prevent them from sprouting too quickly. By storing your produce correctly, you can enjoy fresh, delicious vegetables for longer periods.
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Wash produce right before use.
Moisture can encourage the growth of mold and bacteria
Which is why it’s best to wash fruits and vegetables just before you’re ready to eat or cook with them. This keeps them dry during storage and extends their shelf life.
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Don’t separate bananas until you’re ready to eat.
Bananas ripen more quickly when separated from the bunch. To slow the ripening process, keep them together until you’re ready to eat them. Additionally, wrapping the top stem in plastic wrap can help slow the release of ethylene gas and extend their freshness.